If your business has standard package types, such as custom boxes, that are used as regular packaging for your shipments, outside of the carrier's standard packaging, you can load each package type into the platform as packaging options to select when creating your label.
Click the Settings tab.
Under “Admin Settings” select “Custom Package Types”.
Select the plus icon "+" to add a custom package type.
Enter the package type name, such as "Small Cardboard Box", or whatever your company uses to refer to the package type.
Enter the Length, Width, and Height of the packaging. The dimensions entered should be in inches only.
**If you are using a Soft Pack or Polybag you will only need to enter the Length and Height when "USPS Poly Bag" is selected in package type.
Add any additional weight of the package and any materials used for packaging.
Example: You have a product that weighs 5lbs. Once packaged in the box with additional packing materials the box weighs 6lbs, then you would add 1 in the Additional Weight field. This will ensure your package weight is accurate when creating your label.
When you are finished adding the package info, click the save icon at the bottom left corner to save the package type to the list.
To edit a custom package type, simply click within the field to edit, make the necessary changes, and click the "Save" button at the bottom of the list.
To delete a custom package type, click the garbage can icon at the end of the row.
To change the order of the custom package types select the up ?or down? arrows. This will change the order in which the custom box types will appear when selecting them on the Ship or Batch tab.