Creating a return label can be done in a few different ways. When creating a Pre-Paid Return Label, it is important to note that USPS recommends shipping your package as close to the Ship Date on the label as possible. In most cases, packages shipped within a few days of the Ship Date are accepted without issue, though acceptance is solely up to the discretion of the USPS worker/branch location. However, USPS shipping labels are only valid for a limited time (generally up to 28–30 days from the Ship Date). If a label is used well beyond this timeframe, USPS may treat it as invalid or unpaid postage, and the package could be refused, returned, or confiscated. If you need to postdate a shipment to be sent at a later date, you can select a ship date for up to 30 days for USPS shipments.

Creating a Return Label from the Ship Tab

1. Click the Ship tab.
   
   

2. Select a pending order or create a new shipment.
   
   
   

3. After booking the shipment, select the Create Return Label option.
   
   
   
   Notice that the original recipient is now the sender. The service defaults to the same service as the original shipment, but you can edit this if needed.
   
   

4. Enter the shipment details and create the return label.
   
   
   

5. After filling in the details, book the shipment. You can then print or email the prepaid return label.

Creating a Return Label from the History/Track Tab

1. Click the History/Track tab.
   
   
   

2. Scroll through the list and find the order you want to create a return label for, and then select the corresponding dropdown arrow.
   
   
   

3. From the dropdown, select Create Return Label.

You’ll be taken to the Ship page, where the customer information and your information are already filled out.

1. Select your carrier and package type.

2. Then book the shipment. The return label is created, and normal rates apply.

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