XPS

Invoices Tab


The Invoices tab allows you to view or pay your invoices:

Select the Invoices tab.


The following information is displayed:

  • Invoice Number

  • Invoice Date

  • Total Amount

  • Paid

  • Remaining Balance (If outstanding)

  • Due Date (If outstanding)

  • Download CSV


Click the Invoice Number to display the Print Invoice option.

If a balance remains, clicking it lets you pay it.

Click Pay Invoice to finish the payment.

Another option is to select the Paid Invoices tab. A list of all your paid invoices is displayed; you can select an invoice number to view a more detailed description.

If a Card Payment Does Not Go Through

Occasionally the card processor times out while a payment is being submitted. If this happens, you will see a message explaining that the processor timed out and that the charge may have gone through. When you see this message:

  • Do not try the payment again right away. The system automatically checks with the card processor and, if the charge did go through, posts it to the invoice within thirty minutes.

  • If you try to pay the same invoice again before that check completes, you will see a message that an earlier payment is being checked with the card processor, and you are asked to try again in thirty minutes.

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