The Invoices tab allows you to view or pay your invoices:
Select the Invoices tab.
The following information is displayed:
Invoice Number
Invoice Date
Total Amount
Paid
Remaining Balance (If outstanding)
Due Date (If outstanding)
Download CSV
Click the Invoice Number to display the Print Invoice option.
If a balance remains, clicking it lets you pay it.
Click Pay Invoice to finish the payment.
Another option is to select the Paid Invoices tab. A list of all your paid invoices is displayed; you can select an invoice number to view a more detailed description.
If a Card Payment Does Not Go Through
Occasionally the card processor times out while a payment is being submitted. If this happens, you will see a message explaining that the processor timed out and that the charge may have gone through. When you see this message:
Do not try the payment again right away. The system automatically checks with the card processor and, if the charge did go through, posts it to the invoice within thirty minutes.
If you try to pay the same invoice again before that check completes, you will see a message that an earlier payment is being checked with the card processor, and you are asked to try again in thirty minutes.