Shipments can be scheduled through the pickups page and also per shipment at the time the shipment label has been completed.
Click the Pickups tab.
If you use multiple carriers you may need to select UPS from the Carrier dropdown.
All shipments for the day will be listed on the screen.
If there are shipments with multiple sender addresses click the Pickup Address dropdown option and select the appropriate address.
Select the shipments you wish to schedule a pickup for. You can click the box in the header column to select all.
After selecting the shipments, click Schedule Pickup For Selected Shipments.
The Schedule Pickup window will open. Enter the pickup info and click Schedule Pickup.
You can select Pickup address is residential if needed, and click Edit Pickup Address to update the name, company, address, email, or phone number for that pickup before scheduling it.
Under Recently Scheduled Pickups the pickup details such as date, carrier, address, and confirmation number will be displayed.
You can also view the pickup confirmation number from the History/Track page.
Click the History/Track tab.
Locate the shipment from the list or use the search at the top of the page to find the shipment. The pickup confirmation number is located under the tracking number for each shipment.
The Pickup Confirmation Number can also be seen in the shipment details page.
You can also access the option to Schedule a Pickup on the Ship tab. After booking the shipment and printing the label click Schedule a Pickup.
Note: If you have more than one UPS shipment, it is recommended to schedule through the Pickups tab.
When the shipment has been successfully scheduled, the pickup confirmation will be displayed where the Schedule a Pickup option was previously.