Some zebra Printer models use Zebra Programming Language or (ZPL). ZPL is a command-based language used by the printer as instructions for creating the images printed on the labels. If your labels are not printing correctly or feeding multiple labels with each print you can print using the XPS Webshiplink. Webshiplink is an alternate method of printing that will automatically print labels from the Ship Tab without any additional involvement necessary from the user. In addition, when printing from the Batch tab, the labels will be generated one at a time and sent to the printer instead of waiting for all labels to generate before allowing the first label to print.
Before completing the steps below check that the Printing Preferences for your Zebra printer are set to the correct paper size.
For help with printing preferences visit the help center article: Zebra Printer: Labels Not Printing Correctly
Click the Settings tab.
Under “User Settings” select “Printer Setup”.
Select the size of your label from the drop-down.
Check the box next to " Print labels via the ship and batch tabs using XPS Ship WebshipLink". Add a Printer Name and click "Add Printer".
Select the checkbox for "Use Zebra Printer format when available and connected to WebshipLink"
**Do not check this box if using the Doc-Tab format.
Click "Save Changes".
This will provide you with a printer token. Copy the token as you will paste it in a later step.
Tip: if you click the copy icon next to the token, it will copy to your clipboard.
Next, you will need to install the XPS Ship WebshipLink. Click the link to launch the installer.
The setup installer will show in the bottom right corner of the screen. (if using Google Chrome)
Open the installer and let it run. When finished, you will be asked to provide the printer token from the previous step. Paste the token and select a printer from the drop-down menu.
The system will connect to the printer automatically. A green dot will display indicating the printer is connected.
When successfully connected, you will also see the Status of Connected within the Printer Setup page.
Multiple printers are supported with this process. If additional printers are necessary, repeat the above steps to add additional printers. Be sure to set a printer as a default by clicking next to the printer you wish to be the default.
Click "Save Changes" after making your selections.
Note: These changes will ONLY apply to new shipments, the changes will not apply to already booked shipments in the History/Track screen. You may also want to refresh your browser if you have not done so after initially changing the printer settings in order for the changes to apply.
**In order for printing to work you will need to have the WebshipLink app open. On the right hand of the ship or batch screen, it should show connected.
If it is showing "Printer Status: Not connected" in red open the WebshipLink app.
It should now show green and be connected.