When shipping international shipments via DHL, or your own FedEx or UPS account, you can choose to send the shipment documentation electronically instead of printing a hard copy of the documents. ** You must have your carrier add this option to your account in order to use this feature.
Paperless Setup
Before you can begin the setup for Paperless Clearance, you must have the signature(s) you want to use saved in a GIF, PNG, or JPG file. Once you have saved the signature(s) to your computer, follow the below steps to set up your account to use the paperless clearance feature.
Click the Settings tab.
Under “Admin Settings” select "Paperless Signature”.
To add a new signature to the list, click “Add Signature”.
Enter the Contact Name and Phone Number. The name entered here will be the name that will appear within the Signature drop-down in the Commercial Invoice section of the platform.
Next, select "Choose File" at the bottom.
Select the signature file from your computer that will be saved as an available option for your paperless commercial invoice.
After adding the file, click "Save Changes" to add the signature
After saving, you will see the name added to the list of signatures. To select as the default signature for that user click below the "Default" column to check.
Creating an International Shipment with Paperless Clearance
Create an international shipment and check the box to include a commercial invoice.
Your default signature will show in the box.
If you need to select a different saved signature, clicking the drop-down will provide the list of signatures that have been saved in the Paperless Signature settings. Complete the commercial invoice and book the shipment.
When viewing the shipment, the signature does not appear on the image of the commercial invoice, however, the signature will still be sent in the document to the carrier.