If you have an account that you’d like to use within the platform that is not provided by XPS, you can do so by using the Carrier/Provider Accounts option found in the Admin Settings.
Click the Settings tab.
Under “Admin Settings” select “Carrier/Provider Accounts”.
Click “Add Carrier/Provider Account”.
Choose from the available carriers. The available options may vary by customer.
Click the carrier in which you’d like to add. For each carrier, you will need to provide account-specific information.
FedEx
To add FedEx, you must enter your information exactly as it appears in your FedEx.com account. If you need help updating or accessing your FedEx account contact FedEx at 1-800-GOFEDEX.
Enter the FedEx account and credentials.
After entering the credentials for your FedEx account click "Connect FedEx Account". When the account has been successfully connected, refresh the browser or log out and back into the platform to see FedEx as an available option when shipping.
UPS
To add UPS, you must have the following UPS account details.
UPS Account Number
User Name or Email
Password
Enter an Account Nickname (This can be anything you would like.), and your UPS account number.
Then select “Connect Account”.
You will be redirected to the UPS website. Here you will need to enter your UPS username or email.
You can review the UPS technology agreement and select the checkbox for “By continuing, I agree…”.
Then select the “Continue” button.
Enter in your UPS password and select “Log In”.
You will be redirected to the XPS Ship account page with a message that your UPS account is now connected and ready to use.
UPS SurePost
If using the UPS Mail Innovations service, you will need to edit the account once it is added. Visit the Help Center link: How to Enable UPS SurePost for detailed instructions.
UPS Mail Innovations
If using the UPS Mail Innovations service, you will need to edit the account once it is added. Visit the Help Center link: How to Enable UPS Mail Innovations for detailed instructions.
DHL eCommerce
DHL eCommerce is available for Domestic Services only and does not require any account certification.
Select "+Add" next to DHL eCommerce Version 4.
Note: If you are using any of the DHL eCommerce marketing service options, such as MPE SM Marketing Parcel Expedited or MPG SM Marketing Parcel Ground, you will need to email us a rate sheet to: supportdesk@descartes.com
Enter the DHL account info. You will see a list of services to choose from on the right of the window. Select the services you wish you use and click "Save Account".
When the account has been successfully connected, refresh the browser or log out and back in to see DHL eCommerce as an available option when shipping.
Globegistics
Enter your account number and API key, then select "Save Account".
Asendia
Enter Username, Password, API Key, Account Number, and select your Processing Location from the dropdown. Then click "Save Account".
ePost Global
Enter the account Token (provided by your ePost Global rep) and select "Save Account".