Top FAQ

How do I Update my Credit/Debit Card or ACH Payment?

How do I void a shipment? (Refund unused label)

How do I View the Terms of Service for XPS Ship?

How can I track a package on XPS Ship?

How do I contact customer service?

How do I add a new user or disable an existing user?

How do I recharge my account?

How do I update my user information?

How do I change my default sender address?

Introduction to the Ship Screen

How do I file an insurance claim?

What scales are supported by XPS Ship?

How do I automatically send email notifications for every shipment?

Can I duplicate a shipment or reship a similar package?

How do I add my Credit/Debit Card or ACH Payment?

How do I see all of the tracking numbers in a multiple piece shipment?

What is batch shipping?

How do I create a USPS scan form?

How do I contact USPS?

How do I get a report of all my credit card/ACH payments?

How do I make a CSV of my prepay history?